Privacy Policy

RBB is a charitable organization focused on restoring dignity for widows, orphans, and vulnerable families. This policy applies to visitors, donors, volunteers, and anyone contacting us through our website, email, or events.

By using our services you consent to this policy. If you do not agree, please refrain from using the site or providing personal information.

• Contact details you provide, such as name, email, phone number, and mailing address.
• Donation details, including donation amount, preferences, and billing details processed securely through our payment partners (we do not store full card numbers).
• Volunteer and event details you share, such as skills, availability, and any background information you choose to provide.
• Communications you send to us, including inquiries, feedback, and responses to surveys.
• Technical data collected automatically, such as IP address, browser type, device identifiers, and how you interact with pages, forms, and emails (via cookies or similar technologies).

• Provide and improve our website, donation experience, and community programs.
• Process donations, issue receipts, manage recurring gifts, and acknowledge contributions.
• Respond to questions, volunteer applications, and partnership requests.
• Send updates about impact, fundraising, or volunteering that you can opt out of at any time.
• Protect our community, prevent fraud, enforce our Terms, and comply with legal or regulatory obligations.
• Aggregate and anonymize data for reporting and program planning.

• Trusted service providers who support our work (e.g., payment processors, email tools, cloud hosting, analytics, and CRM platforms) under confidentiality obligations.
• Program partners when collaboration is required to deliver aid or coordinate volunteer efforts.
• Authorities, regulators, or others if required by law, to protect safety, or to defend our rights.
• If organizational changes occur (such as restructuring), to ensure continuity of services, subject to equivalent safeguards.

We use cookies and similar technologies to keep the site secure, remember your preferences, and understand how visitors engage with our content. You can adjust your browser settings to refuse cookies or to alert you when cookies are being set, but some features may not work as intended.

We keep personal information only as long as needed for the purposes described in this policy, to meet legal, tax, or accounting requirements, or to resolve disputes. When information is no longer required, we securely delete or anonymize it.

We use administrative, technical, and physical safeguards designed to protect the information we hold. No system is completely secure, and we encourage you to use strong passwords and avoid sharing sensitive details by email.

Our services are directed to adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided information, please contact us so we can remove it.

• Opt out of marketing emails at any time via the unsubscribe link.
• Request access to, correction of, or deletion of your personal information, subject to legal requirements.
• Update your communication preferences by contacting us.
• Manage cookies through your browser or device settings.

RBB operates internationally and may process information in countries other than where you live. We take steps to ensure transfers occur with appropriate safeguards and in line with applicable law.